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About this listing: this opening comes from a recruiting partner, not from Spectrum Affirming's own hand-vetting process. The employer stays confidential per our agreement with the partner. Applying opens the partner's own application form in a new tab — we never see or store what you submit there.

Customer Relationship Associate (CRA)

Location: Grapevine, TX

Compensation: $60,000–$125,000  |  Employment: Full-time

Experience: 5+ years  |  Industry: Logistics / transportation brokerage  |  Openings: 1

Our Ref: GEN-0008  |  Client Ref: 5W93484R

Company Confidential

About the Company

A growing transportation brokerage specializing in Dry Van transportation, and also supporting Reefer, Oversized Freight, Over-Dimensional Shipments, Specialized Equipment, Bladders, and Multi-Modal services. The organization is expanding its commercial team and looking for transportation professionals who can contribute to business growth, customer development, and operational execution.

The Role

The Customer Relationship Associate (CRA) drives new business development, manages customer relationships, and delivers transportation solutions that fit customer needs and business objectives. The role combines brokerage sales, account management, and exposure to freight operations.

Key Responsibilities

  • Generate new freight opportunities and build long-term customer relationships
  • Grow and manage an active portfolio of transportation accounts
  • Expand existing customer business through account development strategies
  • Coordinate FTL, Dry Van, Reefer, Drayage, Intermodal, Specialized, and Over-Dimensional freight
  • Develop freight pricing strategies that balance competitiveness and profitability
  • Collaborate with the Carrier Development and Operations teams
  • Build and maintain strong carrier relationships
  • Resolve claims, service disruptions, and transportation challenges
  • Monitor transportation market trends and growth opportunities
  • Use TMS systems and keep account records accurate

Requirements

  • 5+ years in a non-asset freight brokerage environment
  • Business development, account management, or transportation sales experience
  • Strong understanding of freight pricing and transportation execution
  • Knowledge of FTL, Dry Van, Reefer, Specialized Freight, Intermodal, and Over-Dimensional Freight
  • Strong negotiation, communication, and relationship management skills
  • Experience with Transportation Management Systems (TMS) and Microsoft Office

Preferred Background

  • Transportation brokerage sales professionals with operational experience
  • Freight professionals with account management and carrier execution exposure
  • Asset-based transportation experience is a plus
  • Professionals seeking long-term growth within a growing brokerage organization

Benefits

  • Health, dental, and vision insurance
  • 401(k) with company match
  • Paid time off
  • Life insurance
  • Short-term and long-term disability
  • Paid parking

The client is an Equal Opportunity Employer.

Interested? Apply for this role (Ref GEN-0008)